"The CCID Robot Report 3·15" Reveals 6 Major Pain Points in Robot Product Quality

The robot is often referred to as "the crown jewel of the manufacturing industry." Its research and development, production, and application are key indicators of a nation’s technological innovation and high-end manufacturing capabilities. China’s robotic market is currently experiencing rapid growth, with an unstoppable shift toward automation—known as the “machine-for-work” trend. However, this progress comes with challenges. As robots become more integrated into daily life and industrial processes, safety incidents have increased, leading to injuries, property damage, and data breaches. Despite appearing safe, many robots face serious issues in functional safety, electrical components, information security, software quality, and operating systems. In response to these concerns, the CCID Robot Testing and Certification Center conducted extensive testing and released a report titled “Sedidi Robots 3·15 – Six Major Pain Points in Robot Product Quality.” This report highlights critical issues that need urgent attention across the industry. **Pain Point 1: Functional Safety Risks** According to test results from the CCID Robot Testing Department, the state of functional safety in domestic robots is alarming. The average rate of dangerous failures is 3–5 times higher than the standard requirements, with service robots being particularly affected. Some users reported up to ten times the failure rate. The report suggests that the design and implementation of safety functions are not up to par. Many manufacturers use ordinary control loops instead of following safety standards, neglecting factors like redundancy and fault diagnosis coverage. This can lead to severe consequences if a failure occurs. **Pain Point 2: Unreliable Electrical Components** The CCID Certification Department found that some electrical components used in domestic robots lack proper certification or fail to meet safety standards. These components pose serious risks, reducing the overall reliability of the machines. Experts recommend that manufacturers use certified electrical parts and ensure that safety loops are properly designed to minimize failure rates under harsh conditions. **Pain Point 3: Security Vulnerabilities in Industrial Robots** Research by the CCID Security Attack and Defense Laboratory revealed that many industrial robots come with embedded remote access devices. If improperly configured, these can expose the robots to the internet, making them vulnerable to attacks. With inherent security flaws in their software and protocols, such vulnerabilities could lead to catastrophic outcomes if exploited. **Pain Point 4: Service Robots Are Easy Targets** Service robots, including those used in homes and public spaces, are at risk due to privacy leaks, insecure communication channels, and poor hardware design. These weaknesses make them easy targets for both destructive and non-destructive attacks. Experts advise developers to strengthen security testing and users to be more cautious about their privacy and usage habits. **Pain Point 5: Poor Quality of Application Software** While industrial robot software is relatively mature, service robot applications often lack standardization and systematic testing. This leads to frequent quality issues, affecting functionality, reliability, usability, and maintainability. Companies are urged to invest in professional software testing to improve product quality and user satisfaction. **Pain Point 6: Operating System Vulnerabilities** Most robots run on Android, ROS, or Ubuntu operating systems, which have numerous security loopholes. Testing showed that these systems have between 134 and 267 vulnerabilities, including those that allow privilege escalation. Experts emphasize the need for a secure, domestically developed robot operating system to enhance national security and reduce risks. In conclusion, addressing these six pain points is essential for the sustainable growth of the robotics industry. Experts like Gong Li from the China Software Testing Center suggest strengthening research on common technologies, conducting regular evaluations, and accelerating the development of safer, more reliable robot systems. For more detailed insights, you can download the full report by following the WeChat public account “Weapons National Assessment Center” and replying with “Cedidi robot 315.”

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